For longer than 2 decades, by leveraging premium customer service & their own capability to establish detailed provider systems, MTM enable clients to successfully achieve their objectives whilst reaching their own idea of local communities without any limitations.
MTM has joined along with their own clients to develop non emergency health-related travel intended for accessing healthcare, promoting self-reliance, & hooking up area solutions.
From state-wide non emergency medical transportation (NEMT) brokerage through to arranging & sending for leading transportation companies, MTM is here now to provide a collection of NEMT Brokerage solutions to tackle the biggest problems within healthcare transport and Public Transportation Services. Their professional services strive to make improvements to member health and wellness final results at the same time working together with client aims, minimizing system expenditures, and also boosting total satisfaction.
By using a wide variety of cordinated, feasible travel products and services, mobility management makes certain all aspects of their passengers’ transportation expectations will be met. They instruct individuals about the transportation methods open to them, and also help them to decide on the right mode of transportation that best fits the requirements.
Utilizing their own detailed expertise in the healthcare transportation solutions sector, MTM’s mobility management model provides an innovative approach to coordinated nonemergency medical transportation.
Your well-being & security are really a major interest for MTM. In response to the present Coronavirus outbreak, MTM are implementing any advice provided by the Centers for Disease Control.
As demand continues to increase, mobility management delivers a strategic method for unifying, managing, & coordinating transportation services. MTM collaborates with their clients to deliver a family of travel services & options like:
Diverse travel options & modes
Helping plan for future system growth
Modular, scalable solutions, up to full turnkey partnerships
Pursuing opportunities for grant funding
Educating passengers on and assigning them to the most cost-effective, appropriate mode of transport
Performing education and outreach to explain the transit system to stakeholders
Developing strategies for meeting the needs of passenger populations
Pursuing grant opportunities to maximize potential for federal Mobility on Demand “Sandbox” programs
As transit agencies outsource more services to achieve cost savings, a dedicated Quality Assurance (Quality Assurance) contractor is imperative to accurately track performance metrics, analyze data, & lead the agency & its contractors through continual quality improvement.
Acting as the ears and eyes of the agency a legitimate development of the agency’s own employees an independent QA service provider provides an extra tier of impartiality to hold various other suppliers answerable & pro actively tackle support and conformity factors. Along with know-how which integrates transit & quality assurance, MTM knows the way in which a variety of facets of Quality Assurance have an effect on any travel sections performance, & features a dedicated system available to help encourage conformity & program enhancement.
Their own specialized Quality & Compliance section looks after the distribution of more than 20 mil journeys annually through their sub-contracted community of travel service providers, with seven and a half million telephone calls handled by their support service locations yearly. For every of their in excess of One hundred agreements, they currently have internal quality control measures in place and also maintain their selves responsible to efficiency benchmarks & Key Performance Indicators(KPIs).
MTM is known as a authentic leader on building QA processes with regard to the non emergency medical-related transportation sector, and also has effectively applied such tactics in their own systems for longer than 20 years. In every commitment they run, MTM operates Quality Assurance tasks which make them uniquely proficient to give unprejudiced evaluations, analyze system developments, & record clear findings & ideas.
Using a library of protocols, policies, processes, & documents evolved over the last 2 full decades & ready to be tailored to meet travel organizations unique needs, MTM is certainly very well equipped to be able to simplify enactment & make instant constructive impacts on travel specialists of virtually any magnitude.
Significantly more unique to the travel industry, MTM partners with transportation specialists in Maryland & Washington, D.C. to give specialist QA programs. In both cases, they cooperate together with the transit companies to be able to put together in depth solutions which provide management for both the Administration & Operations of their para transit solutions.